Thank you for understanding that we (just like larger theatres, cinemas, festivals, etc.) cannot offer refunds. You may of course gift or on-sell your tickets to a friend or family member! The bar opens at 8:30pm and the jam starts promptly at 9:00pm. Please note that the seats are not reserved or numbered, so be sure to arrive early to pick your spot. Last entry to the theatre is at 9:15pm and in case of arrival after this time, tickets will be forfeited.